In August 2019, HP expanded its worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced in January 2018 and expanded in January 2019. Partial Excerpt from the August 2019 Expansion Notification: Īugust 2019 Expansion of the 2018 HP Notebook Computer and Mobile Workstation Battery Safety Recall. Because these batteries pose a fire and burn hazard, it is essential to visit the HP Battery Recall website at soon as possible and check your battery. HP’s primary concern is for the safety of our customers. It is essential that you check or recheck your battery, even if you did so previously and were informed that it was not affected. The batteries have the potential to overheat, posing a fire and burn hazard to customers. ![]() The potentially affected batteries may have been shipped with certain HP notebook computers and mobile workstations sold worldwide from December 2015 through April 2018. ![]() In cooperation with various government regulatory agencies HP has announced an expansion of its worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries announced in January 2018. HP urges customers to recheck all potentially affected products Important Update: Expansion of the Battery Safety Recall and Replacement Program for HP Notebook Computers and Mobile Workstations announced in January 2018 – Additional Batteries Affected HP Replacement programs and product recalls Purchase and install a replacement battery.Read Information and Run component test on battery / AC adapter (charger).If your battery is not impacted by the recall: If your battery is impacted, follow the instructions to contact HP.Read important information about battery recall.HP EliteBook/ProBook/Zbook Workstations - Notebook PCs - Swelling or Deformation of Notebook Batteryĭetails follow - Tests, Important Recall Information, Replacement information. Business PCs, Workstations and Point of Sale SystemsĪssuming this is correct, you do need to replace the battery.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]()
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